The more you know about your customers, the happier you can make them.
Vente-Exclusive.com positions itself as a flash-sales webshop driven by strong company values amongst which customer centricity is key.
The analysis of buying behaviours combined with regular solicitations of our most engaged members deliver insights that help us presenting a relevant offer and a tailored communication.
If you are interested in turning customer centricity into customer loyalty, we are open to share how we manage to do this.
Stefan Venken has spent the last 15 years building experience in IT-development, information risk, digital marketing and sales strategy in the e-commerce and banking industry.
Recently he took up the role of North European Marketing Director within Vente-Exclusive.com. His teams aim at improving the experience of each and every member on the platform, by creating concepts and algorithms that serve to avoid any friction that customers might meet before receiving their purchase.