Conversation Manager (NL)

Be Connect is a Social & Mobile Marketing Agency based in Brussels (Woluwe-Saint-Lambert), with activities in Belgium and France.

We help Advertisers and Businesses to use Social Media & Mobile Marketing in a sustainable and integrated way, in order to achieve their marketing objectives in a relevant, effective and result-oriented manner. For each project, we look at how Social Media/Mobile Marketing can be used as a lever to achieve the marketing objectives of our clients.

According to customer needs, we offer Consulting (Strategic Advice, Guidance, Training ...), Execution (Fan page creation, Community & Content Management, Application development, Advertising campaign management...) and/or solutions to help build their Social Media presence.

Be connect has realized numerous successful projects for reputed brands. Our clients include: Kompass, Reckitt Benckiser (Vanish FR, Vanish Benelux, Veet...), Kompass, UITP, Golden Palace, Pointcarré, Veritas, L'Oreal Professionnel, EU, JC Biguine, Cameleon, Perrier Contrex, l'Usine Mode et Maison L'usine Roubaix, Immoweb, ...

Job description:

  • Collect, prepare, propose content to the client for validation
  • On a weekly basis, search for content in line with the client’s expectations and the laid out conversation rules
  • Once the content is validated by the client, it needs to be scheduled for publication to attain best results : use of photos, videos, links … Be creative !
  • Daily check-up of comments and fans’ post/tweets. Analyze feedback of fans/followers and engage in the conversation by answering questions, thanking for their comment, support…
  • The Community Manager draws up a monthly report for every client with an overview of the previous month’s activity on the social media channel
  • The Community Manager builds a long-term social media strategy with the client in order to keep the client’s online community as lively as possible

Competences:

  • Dutch is your mother tongue and you speak good French and English
  • You have strong communication skills and show a lot of "common sense"
  • Excellent writing skills
  • Higher Education Diploma
  • You have a passion for digital and interactive communication and are familiar with the best social networks like Facebook, Instagram, Twitter, Youtube, Linkedin, Google+, Pinterest, Tumblr, ...
  • Creative, customer-driven, strong communication skills
  • Management of traditional software and Internet
  • You are customer-centric
  • You are well organized, structured and accurate
  • You are service-oriented and have a highly developed sense of responsibility
  • You are result- and solution-oriented and always aim higher and better - every time
  • You work systematically and have clear goals in mind

We offer you:

  • A full-time job
  • To be part of a young, dynamic team of passionate and enthusiastic colleagues in an international environment
  • To be active in our rapidly changing sector
  • To gain experience in various areas of Social Media & Mobile Marketing
  • Continuous development and regular intensive training
  • Growth within the company

Conditions:

According to experience

Location:
Huis van de Automobiel/ Maison de L’Automobile, Woluwedal 46/1, bus 6
1200 Brussel.

Email : jobs@be-connect.eu

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